Terms and Conditions - Stratford House Clearance
Welcome to Stratford House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms.
1. Introduction
Stratford House Clearance provides clearance and removal services across various locations. Our aim is to offer efficient and reliable services to all our clients.
2. Services Offered
2.1. Residential Clearance
We offer comprehensive residential clearance services, including the removal of furniture, appliances, and other household items.
2.2. Commercial Clearance
Our commercial clearance services cater to businesses looking to clear office spaces, warehouses, and other commercial properties.
2.3. Specialized Clearance
We handle specialized items such as antiques, pianos, and other delicate or valuable possessions with utmost care.
3. Booking and Reservations
Bookings can be made through our online platform or by contacting our customer service team. We recommend booking in advance to ensure availability.
4. Payment Terms
Payment is required upon completion of the service. We accept various payment methods including credit cards, debit cards, and bank transfers.
5. Cancellation Policy
Clients may cancel their bookings up to 48 hours before the scheduled service without incurring any charges. Cancellations made within 48 hours may be subject to a cancellation fee.
6. Liability
Stratford House Clearance is committed to handling all items with care. However, we cannot be held liable for any pre-existing damage or loss incurred during the clearance process unless caused by our negligence.
7. Insurance
We provide insurance coverage for items during transit and clearance. Clients are encouraged to declare any high-value items to ensure adequate coverage.
8. Client Responsibilities
- Ensure that all items are accessible for clearance.
- Disclose any hazardous materials present on the premises.
- Provide accurate information regarding the items to be cleared.
9. Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information and using it only for the purposes related to our services.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Stratford House Clearance operates.
11. Amendments
Stratford House Clearance reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes.
12. Dispute Resolution
In the event of any disputes arising from our services, we encourage clients to contact us directly to resolve the matter amicably.
13. Acceptance of Terms
By engaging with Stratford House Clearance, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Stratford House Clearance. We look forward to serving you.